Cartoon Network Moved to Digital Preferred and Preferred Packages

[VSW]

The Cartoon Network moved to the Digital Preferred or Preferred packages* and is no longer available in other packages. Our goal is to always deliver the shows and movies our customers love to watch at the best value possible. With programming costs continuing to rise, moving Cartoon Network allows us to avoid passing these rising costs to customers, while still offering the channel for customers who value it.

The good news is that you can still watch programming like what is found on Cartoon Network, without changing your TV package. By simply saying “Free Kids TV” or “Cartoons” into your Xfinity Voice Remote or searching for “Kids Cartoons” On Demand, you can find a wide variety of cartoons at your fingertips. If you want to watch cartoons for adult audiences on other networks, just say “Animation” into your Voice Remote.

To keep Cartoon Network in your channel lineup, you can upgrade to the Digital Preferred, Preferred or Preferred+ package for just $10 per month for 12 months by visiting xfinity.com/CTN.

With Preferred TV, you’ll get:

Access to the Cartoon Network channel, including Adult Swim.
Tons of great content for kids, from Nick 2, Nick Jr., Nick Music, Disney XD, and more.
80+ networks for lots of communities and interests, including, music, sports, art films, and more.

*Please note that not all packages are available in all areas.

Frequently Asked Questions
Why did you move the Cartoon Network?
Every month, Comcast pays programmers like networks, local TV station owners and others, for the ability to bring their programming to you. We regularly review our programming and sometimes make changes to ensure we're offering a wide variety of programming at the best value. We look at a variety of factors, including customer viewership and programming costs when making these decisions. Given this, we moved the Cartoon Network to the Digital Preferred, Preferred or Preferred+ package, to help manage programming costs that are passed on to our customers while continuing to make the channel available to those who want to watch it.

How are you informing your customers of this change?
We let our customers know with a message in their monthly bill statements.

Are you adding any channels to replace Cartoon Network?
No. We’re not getting rid of the Cartoon Network, we just included it in a different Xfinity TV package. You can say “Kids” into your Xfinity Voice Remote to find a collection of all the kids cartoons that are still available for you to watch. To find cartoons for adult audiences, like Family Guy and Bob’s Burgers, or anime content, just say “Animation” into your Voice Remote.

What happens to my scheduled DVR recordings?
On April 13 at 12:01 AM EST, Cartoon Network moved to the Digital Preferred, Preferred or Preferred+ package. If you didn't subscribe to one of these packages at that time, your DVR won’t record any new or future programming on the Cartoon Network, and you can't watch the channel anymore. However, you can still watch anything from the Cartoon Network that you previously recorded.