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Don't Use Surge Protectors With Xbox One X, One S - Printable Version

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+--- Thread: Don't Use Surge Protectors With Xbox One X, One S (/showthread.php?tid=616)



RE: Don't Use Surge Protectors With Xbox One X, One S - VSW - 12-05-2017

Microsoft: Don't Use Surge Protectors With Xbox One X, One S


If you go out and purchase expensive electronic devices that require a power outlet to function, another key purchase is surge protection. This usually comes in the form of a power strip with surge protection built-in or a single outlet protector. They bring piece of mind and protect your gadgets. However, Microsoft does not want you to use one with the Xbox One X or One S.

That may sound crazy, but Microsoft does have a legitimate reason why and only itself to blame for not making it clearer to new Xbox One X or One S owners. It turns out both consoles have a built-in surge protector so they are protected without need of a separate device. If you decide to use one anyway, chances are your Xbox won't even turn on.

Did you know that your Xbox One is designed to be plugged directly into a wall outlet? Check out our console power guide here: https://t.co/lGymrPOQEV
— Xbox Support (@XboxSupport) November 17, 2017
As Microsoft's Xbox support page explains, if you plug either Xbox One into a surge protected outlet, the console is not capable of reaching the full power draw it needs for "optimal performance." To the user, that presents as a broken Xbox, but it's really just the use of two surge protectors causing the problem.

This may be a more difficult fix than it first seems. If your entire setup is running off surge protected power strips it means buying a new unprotected cable, installing that, and hooking your Xbox up to it. That's an extra cost and some painful cable management depending on how many devices you have sat under your TV.
If you have already tried powering up your Xbox and nothing happened because of this double surge protection problem, your console may need a power reset. That's easy to do, simply unplug the console power cord, remove the external surge protection, wait 10 seconds, then plug the Xbox back in and press the Xbox button. The console should boot as normal.


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RE: Don't Use Surge Protectors With Xbox One X, One S - Sumato - 12-05-2017

Thank you for that heads up VSW :punk:


RE: Don't Use Surge Protectors With Xbox One X, One S - VSW - 12-05-2017

Redbear, post: 3136, member: 1 Wrote:Thank you for that heads up VSW :punk:
No problem, i stumbled across this by luck.

I saw the video 1st & TODAY I saw it also includes the ONE S too.


RE: Don't Use Surge Protectors With Xbox One X, One S - Sumato - 12-05-2017

if only i could afford a game console at the moment...

Happy I could afford 2 cans of soup and apple juice Big Grin


RE: Don't Use Surge Protectors With Xbox One X, One S - VSW - 12-05-2017

Redbear, post: 3138, member: 1 Wrote:if only i could afford a game console at the moment...

Happy I could afford 2 cans of soup and apple juice Big Grin

lol.

Oh question, is the other Ghetto gone ?
http://sumato.org/ghetto/index.php


RE: Don't Use Surge Protectors With Xbox One X, One S - Sumato - 12-05-2017

Yes, I deleted that along with three other forums I had on this server, right now am in the process of cleaning up so I can move this place to the front..make it sumato.org as its homepage.


RE: Don't Use Surge Protectors With Xbox One X, One S - Sumato - 12-05-2017

which it now is,
welcome to the new home for the Ghetto Backup !


RE: Don't Use Surge Protectors With Xbox One X, One S - VSW - 12-05-2017

Redbear, post: 3141, member: 1 Wrote:which it now is,
welcome to the new home for the Ghetto Backup !
Okay cool, i had to delete the old bookmark.


RE: Don't Use Surge Protectors With Xbox One X, One S - Sumato - 12-06-2017

its all good, i put up a redirect for anyone who doesn't update the bookmark
:punk:


RE: Don't Use Surge Protectors With Xbox One X, One S - VSW - 12-06-2017

Redbear, post: 3170, member: 1 Wrote:its all good, i put up a redirect for anyone who doesn't update the bookmark
:punk:

Awesome.

Back to the topic, if Micro themselves are telling gamers not to, then something up.
And since it also includes the ONE S how come it was recently brought up & not before a few weeks ago.
Or did they say something earlier ????


RE: Don't Use Surge Protectors With Xbox One X, One S - Sumato - 12-06-2017

I dunno, this sort of worries me, i almost automatically put something on a surge protector because the electric in my apartment is so damn old,
so if they have a built in surge protector, means the Xbox system's may very well just burn out from a double power surge.
which makes it a very large coffee cup place-mat


RE: Don't Use Surge Protectors With Xbox One X, One S - VSW - 12-08-2017

Redbear, post: 3172, member: 1 Wrote:I dunno, this sort of worries me, i almost automatically put something on a surge protector because the electric in my apartment is so damn old,
so if they have a built in surge protector, means the Xbox system's may very well just burn out from a double power surge.
which makes it a very large coffee cup place-mat
I know right, i do the same with my consoles.
Not simply to protect but simply for the extra outlet & reach.

It's ridiculous Micro didn't take gamers using surge protectors into account.


RE: Don't Use Surge Protectors With Xbox One X, One S - Sumato - 12-08-2017

Makes you wonder why they did this,

At least put a label on the Box and Material inside to warn a person instead of getting a $400 doorstop.


RE: Don't Use Surge Protectors With Xbox One X, One S - VSW - 12-09-2017

Redbear, post: 3266, member: 1 Wrote:Makes you wonder why they did this,

At least put a label on the Box and Material inside to warn a person instead of getting a $400 doorstop.

I agree, Micro takes it upon themselves to do this & doesn't think WhatIF.